What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related How do I ensure privacy when the StoreJet Cloud is shared with multiple users? Why is the time still wrong after I set time zone? What is the maximum number of concurrent connections to the StoreJet Cloud? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started