My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Why is my file count shown to be less than the file count on the Apple device after I backed up files? Why can't I use my JetDrive Go with iOS 11? My JetDrive Go can work on some computers but fail to be recognized by some platforms or shows “USB Device Not Recognized.” Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started